The customers are the most important people in the business. They are not dependent on the organization. The organization depends on them. They are not an interruption to work but they are the purpose of it. They are doing a favor when they seek business and not vice-versa. They are a part of business and [...]
Entries from August 2009
Who are the Customers?
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August 30, 2009 at 8:46am
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The Total Quality Management Approach
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August 25, 2009 at 8:41am
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As we aware, Total Quality Management (TQM) has captured the world wide attention in recent years. TQM has become a buzzword for the entire successful business organizations world over. All organizations have realized the potential benefits of TQM approach. TQM can be defined as the art of managing the whole to achieve excellence. TQM gains [...]
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What is Quality?
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August 18, 2009 at 8:27am
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Quality, though familiar to everyone, is one of the most important issues that all sectors have focused on in the last 20-30 years. As markets have become much more competitive, quality has become much more competitive, quality has become a key ingredient for success in today’s business. Quality has become a prime focus of business [...]
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Disclosure !!!
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August 17, 2009 at 3:12am
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This blog is a sponsored blog created or supported by a company, organization or group of organizations. This blog accepts forms of cash advertising, sponsorship, paid insertions or other forms of compensation. The compensation received may influence the advertising content, topics or posts made in this blog. That content, advertising space or post may not [...]