MANAGEMENT AND CONTROL OF QUALITY

Employee involvement is the back bone of TQM movement. An effective TQM effort requires the total involvement from every person at all levels in the organization. Employee involvement leads to meet the organization goals and objectives. It also improves the quality and productivity at all levels of the organization. Motivation improves employment involvement. Motivation promotes [...]

Guest Post By: Frank L. New technology keeps us constantly connected through messaging solutions that can instantly travel around the world. At this point, there are many different types of messaging, from simple text, whether transmitted through email, instant messaging, or mobile phones, to pictures, voice, and even video. As messaging gets more complex, more [...]

The success of quality management is to a greater extent influenced by the quality of the leadership. Leadership is lifting of man’s visions to higher sights, the raising of man’s performance to a higher standard, the building of man’s personality beyond its normal limitations. Leadership is the process of influencing others towards the accomplishment of [...]

Simplest online game is the Slots game which does not need much skill as in the case of roulette but it needs pure luck. There are many online casinos which offers slots games. Follow the link and play one of the greatest and simplest online games

Customer retention is the process of retaining the existing customers. It is obvious that customer retention is more powerful and effective than customer satisfaction. Results are conducted on how customer retention affects a company’s growth. The summary is as follows. Over 60% of an organization’s future revenue will come from existing customers. A 2% increase [...]

As emphasized so far, in today’s buyers market ‘the customer is the king’. Even the definition of quality, ‘quality is what customer wants’, emphasizes on the customer requirements. In other words, quality is a measure of customer satisfaction. It is obvious that business cannot survive without satisfied customers. Therefore TQM’s purpose is meeting or exceeding [...]